What is the use of Public group in Salesforce
Groups are sets of users. They can contain individual users,
other groups, the users in a particular role or territory, or the users in a
particular role or territory plus all of the users below that role or territory
in the hierarchy.
There are two types of groups:
§ Public groups—Only
administrators can create public groups. They can be used by everyone in the
organization.
You can use groups in the following ways:
§ To set up default sharing access via a sharing
rule
§ To share your records with other users
§ To specify that you want to synchronize
contacts owned by others users
§ To assign users to specific actions
in Salesforce Knowledge
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