What is the use of Public group in Salesforce

What is the use of Public group in Salesforce

Groups are sets of users. They can contain individual users, other groups, the users in a particular role or territory, or the users in a particular role or territory plus all of the users below that role or territory in the hierarchy.

There are two types of groups:

§  Public groups—Only administrators can create public groups. They can be used by everyone in the organization.

§  Personal groups—Each user can create groups for their personal use.

You can use groups in the following ways:

§  To set up default sharing access via a sharing rule

§  To share your records with other users

§  To specify that you want to synchronize contacts owned by others users

§  To add multiple users to a Salesforce CRM Content library

§  To assign users to specific actions in Salesforce Knowledge

Salesforce.com Public Group Considerations

Salesforce.com Public Group Considerations:

§  Create groups with at least a few users who need the same access.

§  Create groups with members who don’t frequently need to be moved in or out of the groups.

§  Avoid creating groups within groups that result in more than five levels of nesting.

§  Enable automatic access to records using your role hierarchies in public groups by selecting Grant Access Using Hierarchieswhen creating a group. However, deselect this option if you’re creating a public group with All Internal Users as members.