How
do you import Converted Lead into Salesforce from Legacy System
Note : We cannot convert
existing lead using this process. Leads must be inserted with these four
fields. If you try to update lead it will not give you option to edit above
fields
Fields we need for importing
converted leads are “ISCONVERTED” , “CONVERTEDCONTACTID” ,
“CONVERTEDOPPORTUNITYID” and “CONVERTEDACCOUNTID“.
Step 1 : As above fields are
not editable, we have to contact Salesforce Support to enable Audit fields.
Enabling Audit fields means we can edit few Readonly fields like created date
and above lead fields.
Step 2 : Import Account,
Contact and Opportunity from Legacy system to Salesforce.
Step 3 : If you imported
account, contact and opportunity in Step 2, Salesforce automatically generates
Unique ID. We need that unique Id to insert Converted Lead. So Export Account,
Contact and Opportunity, which is inserted in Step 2 from legacy System.
Step 4 : Create CSV File with
All lead information with ISCONVERTED=TRUE and CONVERTEDCONTACTID,
CONVERTEDOPPORTUNITYID, CONVERTEDACCOUNTID. CONVERTEDCONTACTID,
CONVERTEDOPPORTUNITYID and CONVERTEDACCOUNTID should correspond to Ids
generated by Salesforce for Contact, Opportunity and Account which will be
related to converted lead.
Step 5 : Once CSV is properly
created with all required Data, Insert it using DataLoader.
that doesn't work , the lead will be shown as normal and gives you the option to convert it....
ReplyDeleteHas anyone solved the issue to import a converted lead to have a reference for activities ?